Do you enjoy working in a fun and fast-paced environment? Do you want to work for a family-owned company that values its employees and offers the opportunity for advancement?

Welcome to Wilson Ford Limited in New Liskeard. We are presently seeking an enthusiastic and outgoing individual to join our Parts Department in the capacity of Parts Advisor.

The Parts Advisor is responsible for creating great first impressions and guides the customers through the acquisition of the correct parts (and any additional or secondary parts required).

The Parts Advisor is a great listener and is a master at executing all the parts counter duties with due diligence and customer service and safety in mind. The Parts Advisor has a keen eye for "the details" and strives to be a product knowledge expert ensuring the dealership provides each customer with a personalized service experience.

The Parts Advisor builds strong relationships with customers in an effort to achieve sales targets and utilizes the tools provided to ensure all customers keep coming back to the dealership.

The Parts Advisor upholds the dealerships’ standards and values so that the customer is fully satisfied through every interaction with the parts department. As a team player, the Parts Advisor fosters excellent relationships with personnel in all areas of the dealership.

The ideal candidate has:

• An outgoing personality
• Dealership Parts experience preferred - we will train the right individual
• Ability to multi task
• Excellent time management skills
• Motivated, organized and a desire to serve the customer
• Clean driver's abstract and a valid driver's license
• Team oriented
• Excellent interpersonal skills with an upbeat and engaging attitude.
• Customer relationship skills including listening and the ability to communicate effectively.
• Excellent verbal communication and writing skills.
• Problem-solving and critical thinking skills.
• Solid computer skills.
• Good math skills.
• Organized and pays attention to detail.
• Flexible and open to change; take on special tasks as needed.
• Ability to work independently or within a team.

Responsibilities:

• Greet clients both at retail, technician counter and on phones
• Look up parts per client needs
• Advise of pricing and availability
• Work with service and parts teams to ensure clients' vehicles are ready when promised
• Keep clients informed of progress and any backorder situation
• Help with shipping/receiving as necessary
• Ensure complete client satisfaction while achieving dealership's goals
• Ability to multi-task and shift priorities as business dictates
• Ability to meet tight deadlines with attention to details

Education & Experience

• Minimum Grade 12 High School Diploma.
• College certificate or additional courses would be an asset.
• A fundamental understanding of automotive mechanical fundamentals.
• French is an asset.

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Job Types: Permanent, Full-time

Pay: $37,500.00-$55,000.00 per year